Specialists in the refurbishment and manufacturing of Hydraulic Cylinders | Open 24 Hours | 01633 270150 | 01633 280007 | sales@hydraflowuk.co.uk |
Gloucester
Unit 15, GL2 5DE
London
Unit 23, SS14 3EH
Newport
Unit 4A, NP19 4PP

Privacy and Cookies Policy

Privacy Statement

We, Hydra Engineering Services Ltd trading as Hydraflow Hydraulics are committed to respecting and protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Use and collection of personal information

In general you can visit our website without telling us who you are and without revealing any information about yourself.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

If, however, you decide to use our site you will need to register and you will be asked to provide certain information such as your contact details.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We may use information that you provide:

  • To register you with our website and to administer it.
  • For assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.
    If you do not want us to use data in this way please contact us at stuartp@hydraflowuk.co.uk or (+44) 01633 270150.

We may disclose your personal information to third parties:

  • In the event we sell or buy any business or assets, in which case we might disclose your personal data to the prospective buyer or seller.
  • If we are under a legal duty to disclose or share your personal data in order to comply with or meet any legal obligation.
    Security

We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or wilful default.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will aim to inform you before collecting your data if we intend to use your data for such purposes or we intend to disclose your information to any third party for such purpose. You can exercise your right to prevent this happening by checking certain boxes on the forms we use to collect your data.

Cookies Policy

About Cookies

We collect information directly from you in a number of ways. One way is through our use of ‘cookies’.

Most websites use cookies in order to make them work, or to work more efficiently, as well as to provide information to the owners of the website.

Cookies help us to understand how our customers and potential customers use our website so we can develop and improve the design, layout, content and function of the site.

Cookies are small text files that are placed on your computer’s hard drive by websites that you visit. They save and retrieve pieces of information about your visit to the website – for example, how you entered the site, how you navigated through the site and what information and documentation was of interest to you. This means that when you go back to a website, it can give you tailored options based on the information it has stored about you on your last visit.

Some of our cookies are used to simply collect information about how visitors use our website and these types of cookies collect the information in an anonymous form.

Where there is a login process relating to buying services from us we also use cookies to store personal registration information so that you do not have to provide it to us again on subsequent visits.

You can choose to accept or decline cookies

The rules about cookies on websites have recently changed. If you are uncomfortable with the use of cookies, you can disable cookies on your computer by changing the settings in the preferences or options menu in your browser.

You can set your browser to reject or block cookies or to tell you when a website tries to put a cookie on your computer.

You can also delete any cookies that are already stored on your computer’s hard drive. However, please be aware that if you do delete and block all cookies from our website, parts of the site will not then work. This is because some of the cookies we use are essential for parts of our website to operate. Likewise, you may not be able to use some products and services on other websites without cookies.

Browser specific instructions to block and remove cookies

Below the table you will find instructions on removing cookies for all major web and mobile browsers so that you can find out about how to manage your cookies:

Browser NameBrowser Specific Instructions to Block and Remove Cookies
Internet ExplorerClick here to go to Internet Explorer support
FirefoxClick here to go to Firefox support
Google ChromeClick here to go to Google Chrome support
OperaClick here to go to Opera support
SafariClick here to go to Safari support
Safari iOSClick here to go to Safari iOS support
AndroidClick here to go to Android support
BlackberryClick here to go to Blackberry support
Windows PhoneClick here to go to Windows Phone support

To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us by e-mail, telephone, fax or post. Our phone number is (+44) 01633 270150 or you can e-mail us on stuartp@hydraflowuk.co.uk.